Frequently Asked Questions
How do I track my package?
Got to the website www.jrs-express.comYour OR number is the first 6 digits of the tracking number. The BC number is the last 4 digits (1472).
How do I know when it's on the way?
You will receive an email from us that includes your tracking number.
How soon after I order will my package be shipped?
We ship 5x a week: MonTueThuFriSat.Our team grinds and packs our coffee on the same day that it is picked up by the courier.
How much will it cost?
Check out the table below for shipping fee estimates.
|Package Weight (in grams)||Manila/Luzon||Visasyas/Mindanao|
What are your payment options?
We accept Credit and Debit Cards (Visa, Mastercard) as well as GCash via PayMongo.
Can I pay by bank deposit?
We can't process it through the website but if you email us at firstname.lastname@example.org, we can accommodate your order (just not as quick).
How often do you restock?
We restock our limited offerings every time we roast a new batch, which are usually on Mondays and Thursdays. Our merchandise drops are seasonal though, so once they're gone they're usually gone for good.
How long will 250g last me?
Most of our brewing methods will require about 20g of coffee per serving. If you drink a moderate amount daily, a pouch will likely last you 8-12 days.
GRIND SIZE GUIDE
COARSE - French Press, Cold Brew
MEDIUM - Filter, Drip Machine
FINE - Espresso Machine, Moka Pot